One of the features we shipped with the latest Xbox 360 dashboard update today is what we call Tenure. If you were a member of the Summer Update Preview and created your Gold Account on an Original Xbox console while living in Canada, your tenure won’t update to the proper number of years until your account’s next “birthday”. Changing your gamertag won’t change your tenure, just like it doesn’t change your gamerscore.
This is a number that appears when you are looking at Gamercards on your Xbox 360 console. For example; if you created your account on October 19th of 2003, your Gold Tenure will display properly on October 19th of 2009. I changed my gamertag 2 years ago because I didn’t like it.
It’s the number 5 you see at the top right of my gamercard above. The Gold Tenure is being rolled out to all Xbox LIVE users over the next few days.
Working with the team here, we’ve put together some answers to some of the frequent questions that we’ve seen in the Xbox forums. For example if you created a gamertag on August 4th of 2007 but didn’t upgrade it to gold until February 14th of 2008; today the Gold Tenure would be 1 year because the account spent 6 months of it’s first year in Silver status. The article online says that if I had a 14 day break in my Gold account status, my tenure would reset! Edit: The official Xbox Support document on Tenure has been updated. e, as he is known both online and in real life, will turn 7 on 8/13/2009. My account was in Silver status for awhile, how does that affect my tenure? All the time you spend in Gold is cumulative and any time you spend in silver doesn’t count. If you have any more, post them in the comments and I can update this post as needed. The very first gamertag, e, was created on 8/13/2002. This was the original way tenure was calculated but we changed it. I hope this answers some of the questions you may have had. I’ve been a member since 2006, why does my tenure only show a 2 when 2006 was 3 years ago? Your Gold Veteran Status counts full years so if you’ve been a Gold member for 2 years, 11 months and 27 days; your status will display 2 years. The date in on the account details page on says I’ve only been a Gold member for a couple months. That is the last time your profile was upgraded to gold (like the last time it auto-renewed or you applied a subscription code). Where can I go to see exactly when I paid for my Gold account? You can login to Billing and Account Management to view your payment history. (Click on your payment type and you’ll be able to see your payment history).
The “Member Since” date that you see in the Account Management section on and on your console is not the same as your tenure. You’ll need to login with the Windows Live ID associated with the Gamer Tag.Xbox owners without an Xbox Live Gold membership will now be able to access more than 180 apps like Netflix, ESPN and HBO Go for free.Microsoft is rolling out its June update globally this week, which comes with a bevy of improvements to both the Xbox One and Xbox 360.Perhaps the most notable change is the ability to use those apps without having to purchase a Xbox Live Gold membership, which was previously required.Xbox One owners will now also be able to use Skype, One Drive and One Guide without a membership. Other streaming media competitors like Sony, Apple and Roku have never charged extra in exchange for access to apps like Netflix and Hulu, and the Xbox Live Gold memberships were a nice revenue generator for Microsoft.Xbox Live Gold subscribers will still have benefits, like online multiplayer, free games with Games with Gold, and other exclusive discounts.